My Resume
Download PDF VersionJohn Wesley Paige Jr.
825 Franklin Street • Hamilton, OH 45013
📞 (513) 655-0009 • ✉️ John.Paige@johnwesleypaigejr.com
Objective
Motivated IT professional with hands-on experience in system administration, hybrid networking, and cybersecurity across cloud and on-premises environments. Currently pursuing a B.S. in Cybersecurity with a focus on Cloud Networking and preparing for CompTIA Network+, Security+, and SecOT+ certifications. Seeking a Level 2 Help Desk or Entry-Level System Administrator role to apply technical support expertise, Active Directory and Azure skills, and a strong focus on network security and log analysis in enterprise environments.
Technical Skills
- Operating Systems: Windows 10/11, Windows Server 2019, Linux (Ubuntu, Kali)
- Networking & Security Tools: TCP/IP, DNS, DHCP, Wireshark, Nmap, Suricata, pfSense, OpenVPN
- Systems Administration: Active Directory, Group Policy, Domain/OU creation, User & Group Management, PowerShell (basic scripting)
- Cloud Technologies: Microsoft Azure – VM provisioning, resource groups, storage, networking (hybrid setups)
- Virtualization: VirtualBox, Azure-hosted VMs
- Security Practices: Log parsing and analysis, vulnerability assessments, basic penetration testing, OT security awareness
- Other: Remote support, CLI troubleshooting, VPN setup & client config
Professional Experience
IT Support Specialist Co-op | Mubea
2024 – Present
- Provided end-user technical support and account administration through Active Directory.
- Diagnosed system, software, and connectivity issues in a mixed Windows environment.
- Documented and escalated complex issues to SysAdmins and Network Engineers.
Cybersecurity Intern (Remote) | Roots of Unity – Gabon
Sept. 2024 – 2025
- Supported development of cybersecurity frameworks and best practices.
- Assisted with internal network assessments and incident response planning.
- Participated in risk assessments focused on NGO operational technologies and data.
Delivery Driver | Uber Eats
2021 – Present
- Maintained high customer satisfaction through efficient delivery and communication.
- Demonstrated strong navigation and app-based logistics planning.
Fleet Manager | Cowan Systems
2021 – 2022
- Supervised daily driver performance, logistics, and compliance.
- Audited manifest data for accuracy and coordinated routing improvements.
Owner & Operator | Samurai Wraps
2017 – Present
- Managed business operations, digital marketing, and client relations.
- Resolved tech-related issues using online platforms and productivity tools.
Customer Service Representative | Regal PTS
2014 – 2019
- Handled over 90 daily customer calls, resolving technical issues and account concerns.
Customer Contact Representative | Citibank
2012 – 2014
- Delivered support for financial services clients in a fast-paced call center.
- Provided technical assistance with account management tools.
Technical Projects & Lab Experience
- Built and maintained a virtual test environment using VirtualBox with Linux and Windows clients.
- Deployed Suricata for real-time network intrusion detection.
- Implemented OpenVPN for secure remote access to internal lab environment.
- Managed pfSense firewall rules, DNS, and VLAN segmentation.
- Deployed hybrid Azure resources: virtual machines, NSGs, storage accounts, and virtual networks.
- Created Active Directory domain with OU structure and applied GPOs.
- Parsed and analyzed log data from firewall and IDS sources for threat detection.
- Wrote PowerShell scripts for basic automation and user account management.
Education
Bachelor of Science in Cybersecurity
Purdue University Global (Expected Graduation: Nov. 2027)
Concentration: Cloud Networking
Certifications
- CompTIA Network+ (in progress)
- CompTIA Security+ (in progress)
- CompTIA SecOT+ (in progress)